Customer Service


We want to ensure you have the best shopping experience at Garnet & Gold Online. Our offices and eCommerce department are staffed Monday through Friday, 9 am to 5 pm Eastern Standard Time. Call us at 850-878-5623, and a Customer Service Associate will be glad to assist you.

If you would rather contact us while on the go or if you have a specific question or comment about a product, your order or need help navigating the site, please do not hesitate to e-mail us at [email protected] We appreciate your suggestions and look forward to helping you.

Report Site Problems

We want you to have a pleasurable shopping experience. Please notify us of any site-related problems (i.e. poor images, broken links, typographical errors) by sending us an e-mail to [email protected] and be sure to include the date and time you experienced the problem.